Interview and negotiation techniques





interview concept


 Interview  A meeting depends on the existence of a dialogue through which data and information are obtained.


 Negotiation concept


 Negotiationis the application of the negotiation process between more than one party, each of whom has his own point of view, goals and needs, and negotiation seeks to reach an agreement that contributes to the settlement of an issue of common importance between the parties, or to contribute to resolving a specific conflict,and it is defined as negotiation.  A discussion that contributes to reaching an agreement.[5] Another definition of negotiation is a conversation based on the exchange of a set of conditions related to a specific agreement or deal, such as private negotiation of treaties.


 Interview and negotiation techniques


 The application of both interview and negotiation in the business environment contributes to achieving success and reaching the required results, and the use of interview and negotiation depends on a set of their techniques, the following information about them:


 interview techniques


 The success of the interview in achieving its objectives depends on a number of techniques, namely: 

 Interview planning: It is a method that depends on a number of important matters, namely:

 Timing: It is the availability of sufficient time for interviews, while providing an equal length of time for all candidates for the interview.

 CV reading: It is the means that helps in knowing the job description of the candidate for the interview and his specifications;  In order to identify matters that need further clarification.

 Interview place: It is the location where the interview takes place, and it must be of an appropriate space, and help focus on the individual being interviewed.

 Preparing candidates for the interview: An important technique that includes providing sufficient information to the candidates about the nature, requirements, and date of the interview. It is also important to provide them with assistance through the following matters:

 Provide the candidates in the interview with cards bearing their names.

 Explanation of the interview structure and duration.

 Ask the candidates if anyone has any questions.

 Interview Structure: It is one of the main techniques that contribute to improving the quality and nature of interviews;  Because it leads to the following:

 Ensure that nothing important is lost.

 Follow up on how to organize the interview time.

 Contribute to coordination between the candidates for the interview.

 Question techniques: It is the concern that each candidate's speech constitutes the equivalent of 70% - 80% of the total interview time, and contributes to achieving the main objective of it;  It is to obtain information about the candidate, and the following are some of the questions used in this technique:

 Open-ended questions: are questions that help candidates add information, express their opinions about something, and encourage them to start talking, and often this type of question begins with certain words, such as what, how, and why.

 Closed questions: are questions that depend on the presence of possible answers, and are often answered using yes or no, and this type of question is useful to ascertain the facts, or understand the nature of the answers to the candidates, or in order to prepare for the conclusion of the interview.

 Listening techniques: It is the interest of the interviewing supervisors in listening to the candidate who will speak with a lot of information;  Therefore it is important to remember and use them in order to associate them with key skills.


 Negotiation techniques


 Successful negotiation application depends on negotiators using a set of techniques, namely: 

 The negotiator's implementation of his duties: One of the most important special techniques in negotiation;  The negotiator must come to the negotiating table ready to participate in the negotiation, and it is important to have data about the counterparts;  Any of the parties involved in the negotiations, which contributes to the start of the negotiation process.

 Application of the number scale: It is a method used by the negotiator in order to measure the extent of strength between him and his counterpart participating in the negotiation. Examples of using this numbering are placing a group of numbers from 1 - 10 and adding an expression or explanation for each number, and this technique helps in dealing directly with the counterpart  in negotiation.

 Not focusing only on winning: This is the technique that indicates that negotiation is not a type of competition;  Because a successful negotiator should not think about defeating peers, it is important to set goals, implement appropriate procedures, and take actions required to reach them.

 Willingness to offer something: is to rely on activating flexibility in negotiation;  It must be realized that negotiators will not get everything during the negotiation;  It is therefore important to be flexible, for example, when negotiating with a merchant to purchase a particular product the negotiator must be willing to offer a higher price for the product.

 Getting a break: It is one of the negotiation techniques that does not mean leaving the meeting room, but it is often important to get a break during the negotiation, especially when reaching a dead end in the negotiations.

 Clarifying misconceptions: It is the technique that contributes to clarifying any misconceptions;  It is common during negotiations not to understand something;  Because all the negotiating parties assume what they say to each other, which may lead to disagreements between them;  Therefore, it is important to make sure to know the special view of each party about the negotiation, so that the negotiator can understand why he did not achieve the things he wanted from his point of view.

 The use of emotional intelligence: It is a technique that allows the negotiator to manage his emotions, and it also helps to solve problems.

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